In the current circumstances, automobiles are essential to everyone and almost all the people use vehicles for transport purposes although some people do not have their own personal vehicles still a huge majority can afford their own vehicles. Keeping vehicles in order is not easy here comes the work of technical support. The muffler shop provides such technical assistance to the customers whenever their expertise is required. The brief history of The Muffler Shop is that it opened its services in January of 1982, initially, it was a small shop which had only two bays for repairing purposes and as the name suggest initially it only repaired exhaust and it was located on the end of the building at 38 Navy Street. Shortly after that in 1987 quick lube facility was added in the city of Henderson where the shop was located. After that, the muffler shop added complete automotive repair services and soon it got recognition among the people due to their premium quality services and built their reputation to be the top-notch auto services shop in Henderson. David Beason being the founder of it with its dedication towards the work made it be the best auto servicing shop. They deal in everything related to cars whether it is about the repair or replacement of parts or any other problem related to vehicles.
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Their charges are not too high and not too low they charge sensibly and give the best services as compared to their competitors. They have invested in educating the staff about the technology and using the latest technology for diagnostic purposes. They care about the customers and give options to the clients while servicing their autos regarding the budget and if anything can be delayed to be repaired later they inform the client about the condition and give their expert opinion to them without any prejudices.
The muffler shop has been awarded the Institute of Automotive Service Excellence (ASE) due to their quality service. Expert service advisors are there to converse with the customers and let them understand the technicalities of the work needed to be done to their vehicles, staff members are educated about the latest industry outcome regarding auto industries and are given seminars about the latest technology and how to resolve issues related to it, so whenever there arises any problem regarding the latest brand of a vehicle the staff is well educated about it and knows how to resolve the issues.
Shopkey works as a register that stores information about technology and about the cars that have been serviced so whenever any vehicle that has been recorded in the shopkey comes for servicing all its history can be seen.
It gives services regarding both repair/replacement and upgrading the system. It also provides towing services through local tow company Road One Towing so whenever your car is stopped on the road you can rely without worrying about the bill as it can bill at the end when the car is serviced completely.
Same working hours are throughout the week that is from 8 am in the morning till 5 pm in the evening and it remains closed on the weekends.
They provide premium quality services for exhaust systems where replacement and customization by the customers can be done that are both factory exhausts and custom exhausts are provided. Pipe bending of exhaust systems and all the services are done according to the requirement and need of the customers and which is within their price range. A huge inventory where almost every spare part is available or can be produced on one day prior notice. They can accommodate a huge number of cars at a single time. Almost all the services done are on the spot so clients can wait in huge comfortable waiting areas while their vehicles are being serviced. Drop car keys at the shop and it will be completely serviced. Pick and drop facility for customers is given such that they are dropped at the desired location and picked up when their car is serviced. Services which are provided here includes regular oil changes, brake service repairs, vehicle maintenance, transmission service and repair, cooling system, exhaust system, diesel smog certification and many other minor issues related to the vehicles.
Customers are advised to regularly change oil and also bring it for regular check-ups apart from engine oil other oils such as gear oil, brake oil, and transmission oil are also needed to be checked and changed on a regular basis in order to keep the vehicle in working and running condition. Shocks and suspensions are also repaired and replaced with full options that our customers can upgrade them according to their range and requirement that is on what terrain will their vehicle be mostly moving on. Brakes are an integral part of vehicles so they must be all the time in order and checked otherwise it might be fatal and negligence in handling it may result in accidents.
Through online appointment system, clients can schedule their appointment through the internet whether it is regarding repair, replacement or maintenance of their vehicles or they can also do the same through their mobiles by contacting them on the number and scheduling their appointment manually.
The clients are advised to bring their vehicles in the muffler shop on regular basis for regular check-ups and tunings to have minimum consumption for their vehicles and also to avoid any unnecessary inconvenience. Up to 75,000 plus vehicles have been serviced in the muffler shop since 1982.
They also initiate certification for diesel smog and give services in the repair of diesel smog and it is among one of the few stations of Henderson.
The reason behind the success of the muffler shop is their care for the customers. The highly qualified staff is ordered to give the best advice to the customers which is in the best interest of the customers and not in the profits of the company. They have gained recognition from the customers because of their loyalty towards their services and to the customers.
Rental facilities for customers who can not pick their car from the shop is also given on a daily 20$ basis and muffler shop takes full responsibility for the safety of their cars.
Most of the customers that have come to the muffler shop for the first time in their life become their regular customers just because of the extreme care of the vehicle that is given by them and the attitude of the staff towards them adds a little extra.
36 years of experience in the field of auto servicing has made the muffler shop a brand in the auto servicing field and customers now come for service to this shop because of their credibility and quality work